Related Articles
Can I see a proof before ordering?
A credit card may only be pre-authorized until a proof has been reviewed and approved. A request can be made directly from the checkout in the "Additional "Instructions box".
How long does it take to receive a proof?
The number of business days to receive a proof after your order was placed: Pre-set product, no logo: 2 business days Pre-set product with logo: 2-3 business days Custom product: 4 business days Full color product: 1-2 business days
How long will it take to ship after I approve the proof?
The number of business days for the product to ship after a proof is approved: Pre-set product, no logo: 2-4 business days Pre-set product with logo: 3-5 business days Custom product: 6-7 business days Full color product: 2-3 business days
The online preview does not work
Uploaded Logos Our online preview tool is designed to show the text and a placeholder for any uploaded logo as each logo will need to go through the art department for optimal placement and quality review. If you would prefer to see a proof, use the ...
The online preview does not show the logo
Why Can’t I See My Logo in the Online Preview? When personalizing a product on our website, the online preview willnotdisplay uploaded logos. This is normal and doesnotmean your logo failed to upload. Why the Logo Doesn’t Appear Most of our ...