Where do you ship?

Where do you ship?

We currently ship to the U.S (including PR and HI), certain U.S. territories and Canada*. *Please note that we are not responsible for brokerage or duty fees incurred when shipping to Canada, so please review your order carefully. Also note that several items on an order may ship separately and incur multiple duty/brokerage fees. Finally, expedited shipping is not currently available for Canadian destinations, unless quoted separately. 

 
Where do you ship from?
 
The printing of the actual products is done in plants throughout the United States.
 
The plants are in Massachusetts, New Jersey, Missouri, California, Kansas, Pennsylvania, Oregon and Indiana.
 
We do not know which plant an order will be sent to, as that depends on the work load at each plant. We do, however, try to always have the plant closest to you take the order, to avoid shipping delays and reduce cost. This routing is done at the plant level, so our customer service has no control over where the item will ship from.
 
If you need to know where an item will be shipping from because your need it fast or because you are trying to determine whether you need expedited shipping, you may ask us and we will get that information over to you.

    • Related Articles

    • How long will it take to ship after I approve the proof?

      The number of business days for the product to ship after a proof is approved: Pre-set product, no logo: 2-4 business days Pre-set product with logo: 3-5 business days Custom product: 6-7 business days Full color product: 2-3 business days
    • Do you offer freight shipping?

      Whenever the weight or volume exceeds a certain threshold (usually over 150 lbs), we will use freight to ship your order. We will communicate with you if this is necessary or provide you with a quote as needed.
    • What is a stock product?

      Stock products are products that are NEVER customized (taken off the shelf, packed and shipped) Ship within 48 hours Some examples of plain products are stamps with a pre-defined message, plain envelopes, check binders, or real estate folders. Even ...
    • What should I know before ordering?

      Below are answers to the questions we receive most often about ordering, customizing products, proofs, pricing, shipping, and more. Blank Products If you want to order an item without any text or imprint, you may request it during checkout. Pricing ...
    • There's a problem with my order

      If there’s an issue with your order, don’t worry, we’re here to help. Simply call, chat, or email us, and we will work with you to replace, discount, or refund your order (for orders under $1500). Before returning anything, please review the ...